We can ship to virtually any address in the world. Note that the suggested delivery estimates are a guide only and we are not responsible for any unforeseen delays in delivery by New Zealand Post.Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Any discounts received on your original purchase will be recalculated when the return is processed. Refunds exclude any shipping charges incurred.
Please note, a restocking fee of 25% is charged on returns of 10 or more items.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, please email firstname.lastname@example.org.
Please be sure to include the following information:
- Customer name and date of purchase
- Reason for return
- Order Number
Upon receipt of your request, we will send you an authorisation number and instructions on where/how to return the item(s).